Support
For help with ChoreQuest or CareVault, questions about your data, or anything else — email us directly.
Contact
We aim to respond within a few working days. If you're contacting us about a data protection request (accessing, correcting, or deleting your data), please say so in your message and include the email address your account is registered under — see our Privacy Policy for details on your rights.
Common questions
How do I delete my account and data?
Email us at the address above from the email your account is registered under, asking us to delete your account. We'll confirm once it's done, including removal of any uploaded photos or documents associated with it.
I'm having a technical problem with the app
Tell us what app you're using (ChoreQuest or CareVault), what you were doing when the problem happened, and — if possible — a screenshot. That helps us fix things faster.
I represent a council or organisation and have a question about CareVault
Get in touch using the address above and we'll be glad to help.